Initial assessment appointments will be negotiated at the time of initial contact and follow-up appointments booked directly with your therapist at consultation.

 

Schedule of Supports

If your child is accessing regular therapy sessions, you will be contacted near the end of term to discuss and negotiate next term's therapy plan, including gathering possible times and days for future therapy sessions and also to book in any parent consults. Please be aware, where possible, we aim to meet all existing client requests however due to the nature and demand for our services, this is not always possible and changes to days and times may be required to continue care in the future. Once a suitable schedule is determined for both parties, appointments will be booked in our calendar and you will be sent a copy of planned appointments for your records (a Schedule of Supports).

 

Please notify Connecting Dots 4 Kids as soon as possible if your child is unwell or you are unable to attend an appointment as planned to avoid cancellation fees. Appointments need to be cancelled by 10am the day prior to not receive a cancellation fee. The cancellation fee is 100% of the quoted cost for the appointment.

Failure to attend in 2 successive sessions without communication with your therapist as to why your child did not attend may result in the cancellation of your Schedule of Supports. Where your therapist attends a centre for planned appointments, it is the parent's responsibility to cancel appointments if I child is not present.

 

Please do not bring your child to therapy/allow our therapist to visit your child at a school/centre if they are unwell or if you/an attending sibling is unwell. This is particularly important during the COVID 19 pandemic. When cancellations occur at short notice, families are welcome to change an appointment to a telehealth appointment or a parent-only phone call if this is a suitable alternative.

 

You are able to cease services at any time, please let your therapist know so they can cancel any future bookings in your Schedule of Supports. Please let your therapist know if you require a discharge report too. Notification is required to the referral source if you are accessing Medicare supports.